Privacy Notice
This notice explains how Merch Mill Limited handles the personal information you share when you contact us by email or through the details on this website. We keep our approach simple and limited to what is needed to reply to your enquiry.
Who we are
Merch Mill Limited is the data controller for the information covered by this notice. We are registered in England & Wales under company number 14102959, with our registered office at 59–61 Charlotte Street, Birmingham, B3 1PX, United Kingdom. You can reach us at elvins@merchmill.store.
What we collect
When you email us or send an enquiry, we receive the details you choose to provide. This typically includes your name, your email address, and the content of your message about a print or merchandise request.
How we use it
We use your information solely to respond to your enquiry, discuss your project, and provide the quote or answer you asked for. We rely on our legitimate interest in replying to genuine business enquiries as the basis for this use.
How we store it
Enquiry correspondence is held within our email account and any related project records. We retain it only for as long as it is useful to answer your request and maintain a reasonable record of our conversation, after which it is removed.
Sharing
We treat your enquiry as confidential. We share your information only where it is necessary to reply to you or where we are required to do so by law. We do not sell your details.
Your rights
Under UK data protection law you may ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. To make a request, please email elvins@merchmill.store and we will respond as promptly as we can.
Contact
If you have any questions about this notice or how we handle your information, please contact us at elvins@merchmill.store.